At Nagaland AI, we strive to maintain transparency and fairness in all transactions. This Refund Policy explains how refunds are handled for any payments made on NagalandAI.com.
Digital Services & AI-Based Access
Nagaland AI primarily provides digital, AI-powered services and informational content. Once access to a digital service, subscription, or feature is granted, it is generally non-refundable.
Due to the nature of digital services, refunds cannot be provided for:
- Completed AI interactions
- Access already used or partially used
- Dissatisfaction based on expectations or interpretation of AI-generated responses
Eligible Refunds
Refunds may be considered only under the following circumstances:
- Duplicate payments made in error
- Technical issues that prevent access to a paid service and cannot be resolved
- Incorrect charges caused by system or payment gateway errors
All refund requests are reviewed on a case-by-case basis.
Refund & Cancellation:
Subscriptions on Nagaland AI are auto-renewing by default. Once a subscription renews, the payment is considered final. Refunds for renewed subscription charges are not provided unless required by law.
All payments and renewals are processed securely via Razorpay and are subject to Razorpay’s payment processing timelines.
Non-Refundable Situations
Refunds will not be issued for:
- Change of mind after purchase
- Misunderstanding of the platform’s purpose or limitations
- Incorrect use of AI-generated information
- Delays or inaccuracies in AI responses
Users are encouraged to review all service details before making any payment.
Refund Request Process
To request a refund, users must:
- Contact us using the official contact details provided on NagalandAI.com
- Include payment proof, transaction ID, and a brief explanation of the issue
- Submit the request within 7 days of the transaction date
Requests submitted after this period may not be eligible for review.
Refund Processing Time
If a refund is approved:
- The amount will be processed to the original payment method
- Processing time may vary depending on the payment provider
- Nagaland AI is not responsible for delays caused by banks or payment gateways
Changes to This Policy
Nagaland AI reserves the right to modify or update this Refund Policy at any time. Changes will be effective immediately upon being posted on this page.
Contact Information
For refund-related questions or concerns, please contact us through the official contact information available on NagalandAI.com.